SHIPPING & RETURNS

SHIPPING POLICY

It is Visionariez main goal to bring affordable high quality clothing to the customers therefore production of clothing is handled overseas by using print on demand. production of a design can take from 1 - 6 business days depending on the size of the order. Shipment and delivery can take anywhere from 5 - 15 business days. Please note that this estimation excludes local holidays. And given certain unavoidable causes (e.g., customs clearance), or misinformation (e.g., incorrect address or contact information), there may be a delay. In any case, we will give you a tracking number of your order to make sure that you can monitor the movement of your package.

RETURN AND REFUND POLICY

Please reach out to us at twentytwentyvisonaries@gmail.com within 7 days of receiving your order.
Include in the email:
- Your order number;
- Photos, where relevant, of the issues.

What happens next?

We aim to process all requests within 7 working days.
If your return or refund request is confirmed, you can return the items to this Visionariez address 11511 Ballentine St Overland Park KS
Visionariez will not accept unconfirmed returns.

Returned items

All returned items should be unused, unworn, and unwashed.
Visionariez does not accept worn, stained, damaged, or altered items.
We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

Refund

If your refund request is confirmed, Visionariez will return the money to the account used to pay for the order in the currency it was initially bought in.